Privacy Policy

Privacy Policy

 

 

Red Line Internet Services LLC

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At Red Line Internet Services LLC (“we,” “our,” or “us”), your privacy is our top priority. We are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide us when using our website and services.

By using our website or subscribing to our services, you agree to the collection and use of information in accordance with this policy.

 

1. Customer Information

We collect personal information that is necessary for providing and improving our services. The information we collect may include, but is not limited to, your name, contact details, service address, billing information, and other details required to create and manage your account.

How We Use Your Information:

• Providing Services: To provide and improve the quality of our internet services and customer support.

• Billing and Communications: To process payments, send invoices, and communicate with you regarding your account, support issues, and service updates.

• Legal Requirements: We may share your information when required by law, such as in response to a subpoena or other legal processes.

We will never sell, rent, or trade your personal information to third parties. Your data will only be disclosed to external parties as necessary to fulfill the services we provide or as required by law.

 

2. SMS Communications

We value your privacy and respect your preferences in communication.

• No Sharing of Your Phone Number: Your phone number will never be sold, shared, or disclosed to marketing agencies.

• Consent for SMS Messages: We will not send SMS messages to your phone without your explicit consent. The messages we send will be strictly related to your account, including appointment reminders, support inquiries, billing issues, and service updates.

• Message Frequency: The frequency of messages will vary based on the nature of your interactions with us. We will only contact you as necessary for service-related matters.

  Message and Data Rates: Standard message and data rates may apply based on your mobile service provider.

You have control over your SMS communication preferences:

• OPT-OUT: To stop receiving SMS messages from us, text STOP to [435-674-0099].

• OPT-IN: To begin receiving SMS messages again, text START to [435-674-0099].

• HELP: Text HELP to [Your Phone Number] for assistance and instructions on how to contact us.

 

3. Information Collected Through Automated Means

In addition to the personal information you provide directly, we may collect certain information automatically when you visit our website, including:

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and understand how you use our services. Cookies allow us to remember your preferences, improve our website functionality, and track the effectiveness of our marketing efforts.

• Website Usage Data: We may collect data about your device and your interactions with our website, such as your IP address, browser type, operating system, and the pages you visit. This data helps us understand user behavior, optimize website performance, and improve the overall customer experience.

You can choose to disable cookies in your browser settings. However, doing so may impact the functionality and performance of certain features on our website.

 

4. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure data storage, to protect your data from unauthorized access, alteration, or disclosure.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

 

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may engage third-party companies to perform functions on our behalf, such as payment processing, email delivery, and customer support. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

• Legal Compliance: We may share your information if required to do so by law, such as in response to a subpoena, court order, or government request.

 

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.

• Opt-Out: You can opt-out of receiving marketing communications at any time by contacting us directly or following the opt-out instructions in our communications.

• Request Deletion: You may request that we delete your personal information, subject to any legal obligations or legitimate business needs to retain certain data.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the new version on our website and indicate the effective date. We encourage you to review this Privacy Policy regularly for any updates.

 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

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Email: sales@redlineinternetservices.com
 

Mailing Address:

Red Line Internet Services LLC

782 South River Road. PMB#225

St. George, Utah 84790

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Phone: (888) 907-3354

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206.81.137.20

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